ISO 9001:2008 certificate for the holiday goldsmith LuxairTours: proven quality
As evidence of its unwavering quality commitment in favor of its customers, LuxairTours has obtained an extension of its ISO 9001:2008 certification. First obtained in 2012 following the introduction of a successful quality management system, this popular international certification was recently extended for three years, subject to annual audits.
The ISO 9001:2008 certification was awarded to LuxairTours, LuxairGroup’s tour operator division, by ESCEM (European Society for Certification of Management Systems). It confirms that the quality policy pursued by LuxairTours targets the constant improvement of the various work processes thanks to
- an active integration of employees
- an increased customer satisfaction rate
- a general orientation towards quality in all areas
- a measurability of the various processes and
- a greater adaptability of the quality system in case of changes.
For the extension of this certification, the members of the Management and all the employees involved were interviewed, and work processes were assessed against the requirements of the standard.
For details on the certification process, please turn to www.escem.com.
Communiqués liés
2023 : une année de transition et de transformation
Lors de l’Assemblée générale qui s’est tenue le 24 avril 2024, les acti...
Cargolux posts profit for 2023
The Cargolux Group (Cargolux) generated a positive net result for its 2023 finan...
Gcore Recognised as Highly Commended in the Industry Innovat...
Gcore acknowledged for successful launch of first AI speech-to-text solution for...
MOMENTUM 2024 drives sustainable solutions forward
Deloitte’s annual MOMENTUM Conference fosters a dynamic exchange between indus...
Nouvelle recrue au service client de NO-NAIL BOXES : Nadine ...
NO-NAIL BOXES, le fabricant luxembourgeois de caisses pliantes en bois contrepla...
Réseau ETRE est le nouveau lauréat du Degroof Petercam Fou...
Réseau ETRE remporte la sixième édition du Degroof Petercam Foundation Award....
Il n'y a aucun résultat pour votre recherche