Alter Domus enhances digital transformation journey through strategic partnership with NTT
NTT to enable Alter Domus’ digital transformation journey, supporting across cloud and security.
– Alter Domus (“Alter Domus” or the “Company”), a leading provider of integrated solutions for the alternative investment industry, announced it has signed a strategic partnership agreement with NTT Ltd., a world-leading global technology services provider, to accelerate the company’s innovation journey and enhance the company’s digital workplace for all employees.
The partnership will introduce a 24/7/365 global online service desk supplemented by scheduled local visits to deliver responsive and high touch support to all Alter Domus staff.
ServiceNow, a leading cloud-based platform, is the foundation of the new service desk capability and will be accessible to Alter Domus employees in Europe and Asia Pacific, providing them with access to a full IT support portfolio. This new generation smart ticketing system will be characterised by fast, premium support service in just a few clicks.
In addition to upgrading IT service capabilities, the scope of the Alter Domus-NTT partnership will involve the transition to a new data centre. Several other transformation projects will progress over the coming months, including supporting the company with its cloud adoption journey and bolstering its IT security systems using NTT’s extensive expertise and broad technology offering.
Darren O’Banion, Chief Technology Officer at Alter Domus, said: “We aim to elevate our IT infrastructure to support our global growth and ensure Alter Domus’ clients and employees can rely on our scalable, high performing and secure platform. We are pleased to have signed this strategic partnership with NTT and look forward to a smooth transition in this next phase of our innovation journey.”
Abhijit Dubey, Global CEO at NTT Ltd., said: “We’re thrilled that Alter Domus chose NTT to support them to modernize their IT infrastructure as well as to transform and improve their employee experience. NTT’s proven intelligent infrastructure services and continuous innovation in digital workspace will enable Alter Domus to accelerate their global expansion.”
Olivier Posty, Managing Director for NTT Ltd. in Luxembourg added: “We’re very excited about the start of our collaboration with Alter Domus, a success story made in Luxembourg, and we’re looking forward to help them achieve their digital transformation goals globally by leveraging our team in Luxembourg and our experts from around the globe.”
Communiqués liés
Un résultat courant en hausse de 7,5 % par rapport à l’e...
Dans un climat incertain, Banque Raiffeisen reste fidèle à ses valeurs et à s...
NMB Bank brings East Africa’s first sustainability bond to...
Just over a year after listing the first Sub-Saharan Africa gender bond on the L...
Allen & Overy announces first promotions in Luxembourg for A...
Allen & Overy (A&O) has announced the promotion of two new partners, three new c...
Nearly 50% EMEA firms believe AML regulations need more clar...
Across the Europe, Middle East and Africa (EMEA) region, almost half of financia...
2023 : une année de transition et de transformation
Lors de l’Assemblée générale qui s’est tenue le 24 avril 2024, les acti...
Il n'y a aucun résultat pour votre recherche