Deloitte Luxembourg releases its 5th Impact Report


With this 5th edition, Deloitte Luxembourg once again surpasses traditional metrics in performance measurement, favouring a more holistic approach to impact. The Impact Report offers an in-depth exploration of the firm’s activities and its contributions to fostering positive change.

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30/11/2023 |
  • Deloitte Luxembourg Impact Report Service Line Leaders

    From left to right: Patrick Laurent - Advisory & Consulting Leader, John Psaila - CEO and Managing Partner at Deloitte Luxembourg, Christiane Chadoeuf - Audit & Assurance Leader, Bernard David - Tax Leader, Pierre Masset – Operations Leader.

Upholding its commitment to building better futures, Deloitte Luxembourg has released its fifth annual Impact Report. The digital report showcases a diverse array of initiatives undertaken by the firm to create a positive impact for its people, clients, and, significantly, on communities and the planet.

John Psaila, CEO and Managing Partner at Deloitte Luxembourg, says: “Today's companies bear the responsibility to ensure their actions align with their narratives. At Deloitte, we strive to lead by example in fostering more sustainable and prosperous futures. This approach is integral to how we evaluate our performance as a firm driven by purpose. A prime example of our commitment is the recent establishment of the Deloitte Foundation, which broadens and strengthens our efforts.”

Empowering people

At the heart of Deloitte Luxembourg are the professionals who make both the work, and the impact, possible. Through various initiatives that foster a healthier working environment, Deloitte offers a unique talent experience where work-life balance is a tangible reality. Professionals benefit from more than 350 wellbeing sessions, an average of 47 hours of training and professional development, and diverse career paths that reflect the rich diversity of its employees and the clients it serves. Initiatives like the Women In/To Leadership network, the Working Parents Programme, and GLOBE (an LGBT+ and allies’ network) contribute to an inclusive work environment, ensuring everyone is equally empowered.

Deloitte’s Sustainable Life

As the firm progresses toward its sustainability goals, including the local commitment to reduce greenhouse gas emissions, its approach is twofold: actions taken and actions inspired. In this regard, the My Sustainable Life initiative began with a focus on self-assessments using the Giki Zero carbon calculator for each professional to calculate their carbon footprint. The second phase introduced a multitude of lifestyle changes as new resolutions. Additionally, during this year's Earth Month, the focus shifted to a circular economy sensitisation programme.


Francesca Messini, Partner and Sustainability Leader at Deloitte Luxembourg, says, “Immediate local actions are necessary to address the profound global changes we are witnessing. At Deloitte, we are bolstering our efforts to meet this critical challenge at both the firm and individual levels. We are developing and implementing concrete solutions while guiding our clients in this vital transition to a more sustainable model, for the benefit of future generations.”

Moreover, Deloitte’s WorldClass initiative aims to positively impact 100 million lives by 2030, with Deloitte Luxembourg aspiring to support 19,000 people locally and internationally. In the financial year 2023, Deloitte Luxembourg has already achieved 51% of its 2030 target, impacting 9,706 individuals directly or indirectly since the initiative’s inception in 2019. The firm focuses its support on local organisations involved in education, equality, and helping vulnerable populations.

The launch of the Deloitte Foundation

Established in 2023, the Deloitte Foundation is committed to making a meaningful impact through philanthropic endeavours. It aligns with select United Nations Sustainable Development Goals, including health and well-being, quality education, gender equality, economic growth, reduced inequalities, and climate action. The Foundation brings together longstanding outreach and partnerships into a cohesive framework, enhancing the firm's ability to measure and communicate its impact.

Another year of growth fuelled by Deloitte’s resilient multidisciplinary model

As part of its 2023 Impact Report, Deloitte Luxembourg also published its annual results. The firm reports robust growth, with a 14% increase in its firmwide gross revenues, which reached €462 million in 2023. Reflecting the firm’s distinctive multidisciplinary model, growth across all three business lines contributed to this result, with Audit & Assurance up by 16%, Advisory & Consulting by 17%, and Tax by 9%.

“The resilience and agility inherent in our multidisciplinary approach have once again paved the way for sustained growth. This achievement stands as a testament to the enduring trust we have cultivated with our clients and within the marketplace over the years. As we look to the future, the vast opportunities presented by digitalisation, coupled with our intensified focus on innovation – particularly in the realm of GenAI – are set to offer fresh perspectives that will significantly enhance our impact. This approach is fundamental in maintaining our longstanding tradition of excellence in client service, a cornerstone of Deloitte's DNA,”, says John Psaila.

The full Impact Report with concrete examples centred around business, governance, environmental and social pillars can be accessed at:

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