Belgians vote for Luxembourg airport!

Luxembourg Airport topped a satisfaction survey conducted in late 2013 with passengers from various European airports and airlines. The results were published this month by the Magazine “Test Achats”. The survey was conducted by six consumer associations in Belgium who focused on the overall passenger satisfaction.

Facing 35 different European competitors with a score of 80 out of 100, the Airport of Luxemburg climbs on top of this ranking alongside the Airport of Munich.

10 different criteria were considered (access to public transport, parking, screens, security controls, toilets, shops and dining areas, boarding gates, boarding areas), strong factors of the airport include its parking available to passengers, screens for flight indications and ease of boarding.

World Airport Award 2014

Luxembourg Airport also achieved a very good score in the annual survey conducted by Skytrax World Airport Awards. This award evaluates the satisfaction of passengers worldwide, based on 39 different criteria such as boarding, shopping, online registration, etc..

12 million passengers voted this year for 410 different airports worldwide.

In the category of “Airports less than 5 million passengers”, Luxembourg achieves a position in the top 10: in 9th place just behind Airports like London City or Durban in Australia.

Travel Award for Turkish Airlines and Luxair Tours

The 4th edition of the TM Travel Awards Luxembourg took place on April 23 at the “Cercle Cité” in Luxembourg, in the presence of 200 important businesses guests involved in the tourism industry in Luxembourg. During the evening, 8 Awards were presented to the winners and a Surprise Award was awarded to Turkish Airlines as the best newcomer on the Luxembourg market, linking Istanbul to Findel. Also LuxairTours won the award of Best Touroperator.

Johan Vanneste, CEO of lux-Airport comments: “On behalf of all my colleagues and all partners at Luxembourg Airport, I am very proud that the qualities of the Airport are recognized with these awards. My team and I are working tirelessly to further improve the quality of the airport and the service to our passengers. I also take this opportunity to congratulate Turkish Airlines and LuxairTours with the TM Awards they have won.”