Luxembourg: Patients love to book online.

fr en

The amount of users of Doctena’s service keeps on growing and the high share of satisfied users did not decline.

<< Back
24/03/2016 |
  • doctena

The online medical booking platform has once again launched a user satisfaction survey and has received more than 1500 responses.

What were the results of the survey?

The results illustrate two significant changes in the patients’ attitude.

First, the use of Doctena’s iOS and Android Apps has increased by 50% compared to last year’s survey. A third of the respondents have booked their appointments via the mobile app, which showcases a clear turning point regarding the use of different technologies.

Second, half of the surveyed patients have booked three or more appointments via Doctena, which shows that the use of this platform is turning into a “behavior reflex” for an increasing amount of patients.

Overall, Doctena observes a steady positive rate of approval among its respondents:

  • 95% find the use of the service easy or very easy
  • 95% found their appointments were quickly confirmed
  • 97% would recommend Doctena.

It can be concluded that the patients are both satisfied with and increasingly used to this online service. In fact, a frequent answer to the question on how the service could be improved was: “Add more practitioners on Doctena!”.

Back to top  | << Back

Communiqués liés

Kazakhstan-Philharmonie AbaiKunanbayev-2(003)
22/10/2020

Eurasian Resources Group co-hosts concert in Luxembourg to m...

Abai is a famous poet, composer and cultural reformer from Kazakhstan.

Eurasian Resources Group
Raiffeisen Guy Hoffmann Ernest Cravatte Yves Biewer (002)
22/10/2020 Personnalités

Nominations au sein du Conseil d'Administration et du Comit...

Banque Raiffeisen annonce des changements au sein de son Conseil d’Administrat...

Raiffeisen
20.10.21 Ring the Bell AIIB (002)
21/10/2020

LuxSE and AIIB celebrate landmark Sterling issuance

The Luxembourg Stock Exchange (LuxSE) today marked the listing of the Asian Infr...

Bourse de Luxembourg
Quark Expeditions (002)
20/10/2020

Luxaviation Helicopters and their dedicated VIP helicopter m...

Luxaviation Group, one of the largest private aircraft operators worldwide headq...

Luxaviation Group
Jing Zhang Brogle - Quintet (002)
20/10/2020

Quintet vise l'Asie

Jing Zhang Brogle nommée Market Head, Asia International, au sein de Quin...

Quintet
Charlotte (4) (002)
19/10/2020

Acquisition of 100 % of the shares of Ceryx

JLL Capital Markets BELUX advises GLL Real Estate Partners  (a Macquarie Group ...

JLL

Il n'y a aucun résultat pour votre recherche

We use cookies to ensure the best experience on our website. By accepting you agree the use of cookies. OK Learn more